Information Access
Pakshaadi.com recognizes how important it is for you to have access to your information at any time. We have implemented a policy specific to information availability. Our network will be made available 99% of the time, excluding time for maintenance, backup and other routine services. In the event of a disaster or other prolonged service interruption, access to system information and other resources will be limited until any problem is corrected. Should you believe that we are not following our availability policy, please contact Customer Care by email info@Pakshaadi.com


Contact Security
A paid member of this site, you have the privilege to contact hundreds of profiles in a single day. However, there is a specified limit to 100 contacts for security reasons per day . If you want to contact more profiles than the specified limit in a single day, he/she can do so after the completion of 18 hours of their login time.

Secure Financial Information
Pakshaadi.com takes stringent precautions to protect our users' information. When users submit sensitive information via the web site, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with encryption software, SSL (Secure Sockets Layer). Credit card information is never stored on our servers.

Stringent Protection Policies
While we use SSL encryption to protect sensitive information online, we also have stringent protection policies for protecting user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, employees and contractors are kept up-to-date on our security and privacy practices. Any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. The servers that we store personally identifiable information on are kept in a secure and environmentally controlled building. Firewalls and internal security policies are utilized to prevent unauthorized access, use or disclosure. Credit card information is not stored on any Pakshaadi.com server. Finally, external audits on our security measures are conducted on a regular basis.

Personal Information Policy
To accomplish our goal of bringing compatible people together, we must gather personal information, which may or may not include: customer-specified Pakshaadi.com username, gender, age, religion, income range, occupation, preference/lifestyle information, general geographic location, photograph, and horoscope.
At the time of registration, you will be asked to supply a username and password. These will be required any time you wish to access your personal information. All changes to your personal information can be made via the Pakshaadi.com web site using your username and password. Pakshaadi.com reviews all submissions to its web site to insure accuracy and adherence to established guidelines.

Steps You Can Take To Protect Your Privacy

Pakshaadi.com believes that protecting your privacy is a shared experience. We’ve outlined all the steps Pakshaadi.com has taken to protect your privacy. Here are a few things you can do as well.
Use the latest browser offered for your computer platform. Browsers use data encryption to insure that the data you transfer to us cannot be read by third parties. The more recent your browser version, the more sophisticated its data encryption abilities.

If you are not the only person that uses your computer, logout when you’re done using the Pakshaadi.com site. This will prevent others from accessing the private information you place on Pakshaadi.com. As an added precaution, one of the cookies we set on your browser automatically ends your session if the connection is idle for fifteen minutes.

NO, All visitors to our site may browse the site, search the ads and view any articles or features our site has to offer without entering any personal information or paying money.
The information collected from any of our clients is not shared with any individual or organization without the former’s approval.

Privacy Policy
Pakshaadi.com , DBA will not trade, sell, or disclose to any third party any form of customer identifiable information without the consent of the customer (except as required by subpoena, search warrant or other legal process or in the case where failure to disclose information will lead to imminent harm to the customer or others). This includes information derived from registration, subscription, and use of the Pakshaadi.com service.

Collection / Use of Information

Pakshaadi.com will do its best to honour requests from customers for account information, for example, name, address, or billing information. The customer is responsible for ensuring that the information on file with Pakshaadi.com is current and accurate.

Use your email address to help us operate the website by sending appropriate communication to you related to billing and website changes. We also use your email address to forward communications from other Pakshaadi.com members. Email communications may contain commercial messaging, such as ads and special offers from Pakshaadi.com or our affiliates. We may use action tags, also know a single-pixel gif or Web Beacons, to learn more about your visits to this Site in order to provide emails about goods and services of interest to you.

Pakshaadi.com uses most advanced technology to protect our members' privacy. Any time a member communicates with another member on our website, we implement a three-step process to ensure that the member's email address is undetectable:

These features allow members on Pakshaadi.com to communicate with their email package of choice without fear of losing anonymity through our website.

Members may make any changes to their profile by clicking on My Account underneath the Tools section in the left navigation. If Pakshaadi.com makes changes to its email practices, you will be notified by email or through a prominent notice on our website.

Bulletin Boards/Chat Rooms
If you use a bulletin board or chat room on this site, you should be aware that any personally identifiable information you submit there can be read, collected or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. It is important for you to exercise discretion and appropriate caution when deciding, if at all, to reveal personal information in these areas. Users who violate chat room rules, our Terms of Use, our Code of Ethics, or any other policy may be temporarily or permanently banned from accessing our chat rooms and/or our website at any time in our sole discretion.

Protecting Your Personal Information
We strongly recommend that you do not divulge your password to anyone. Pakshaadi.com will never ask you for your password in an unsolicited phone call or email. Also, remember to log out of your Pakshaadi.com account and close your browser window when you have finished your session. This will help to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place.

Opt-Out
If you change your mind about receiving special promotions and other information from Pakshaadi.com, simply log into Pakshaadi.com , click "Edit My Profile" and delete the check marks from the various correspondence options. You may also opt-out of receiving special promotions and other information from by following the unsubscribe instructions at the end of the applicable promotional emails or by sending an email to info@Pakshaadi.com.

Pakshaadi.com has no refund policy.